TechTarget

ERP implementations often fail because organizations treat the software deployment as a IT project rather than a business transformation—TechTarget readers need to understand that without process redesign and change management leadership from the business side, even the best-configured system won't deliver ROI

Many companies underestimate the hidden costs of ERP customization versus adopting standard processes; by the time they realize they've built a system that mirrors broken legacy workflows instead of modernizing them, they've already exhausted budget and timeline

Skills gaps during and after implementation are rarely discussed but critical—organizations bring in external consultants for go-live, then struggle when they try to manage the system with internal staff who weren't involved in the initial decisions and lack hands-on operational knowledge